LAVA PCI cards do not install in Win2000 or Win9x with a setup utility. The
only way they can install is when New Hardware is found at boot up of
Windows. Windows searches your hard drive and floppy drives for the .inf file that
includes the setup information for our card. It is looking for an .inf file 
that has the device id and vendor id matching what is written into
a chip on the card. Sometimes, it does not find this file so it is necessary 
to have our card reinstalled. A few things could cause this:

A)
The card is not seated in the slot properly. Ensure that the card is
seated in the slot properly.

B)
The slot that the card is in has a problem. Try the card in a different
slot ensuring that it is properly seated in the slot.

C)
Some computers give errors if the card is placed in a dedicated PCI
slot if there are shared PCI / ISA slots in that computer. Try the LAVA
card in one of the shared PCI ISA slots.

The following procedure will reinstall the LAVA card:

1) Right-click on My Computer from the desktop and enter Properties and then
Device Manager. Enter the section called Other Devices or Unknown Devices.

2) Remove the reference to either PCI card or PCI Serial Controller or PCI
parallel controller by right clicking on it and choosing uninstall.

3) Shut down your computer normally and ensure that the LAVA card is seated
properly in the PCI slot.

4) Upon entering Windows and when New Hardware is found place the LAVA
Installation and Utilities diskette back into the floppy drive.

5) Let Windows search for our installation file and reinstall our card
correctly.


Also:

In Windows 95 B OSR2 a patch must be run in order for PCI devices to
function properly. In Device Manager check if there is an Other Devices
section. Look there for a PCI bridge device and a Universal Serial
Bus controller both with question marks (?). If you see this then you must
run this patch that comes on a floppy or CD ROM with the motherboard while
our card is NOT in the system. The file is usually called piix4.exe or
something similar. Consult the motherboard documentation.